Banyan Voice – Enterprise Calling That Fits Your Clinical Workflows
Reliable, Secure Voice Calling for Care Teams
Equip your healthcare enterprise with a high-quality calling solution that integrates directly into your EHR workflows—no standalone dialer required.
Advancing Patient Care Through Integrated Voice Communication
Banyan Voice advances patient care through efficient clinical communication workflows. With Banyan Voice, clinicians can place calls without leaving the EHR, ensuring faster collaboration and
better outcomes.
Key Benefits:
- One-Tap Calling Within EHR or Standalone Dialer: Seamless integration with Epic® workflows via single sign-on (SSO).
- Privacy-First Calling: Ensure every interaction is protected with enterprise-grade privacy and security featuring Number Masking, Custom Caller ID, and Virtual Number.
- Full-Featured Calling: Includes transfer, voicemail, and caller ID—all optimized for clinical workflows.
- Reliable Connectivity: Apple® Local Push Connectivity API and Banyan Continuity Services—a first-of-its-kind resiliency layer—safeguards communication during service disruptions and ensure calls and notifications aren’t missed.
- Unified Directory: Easily find the right care team member across your enterprise.
How Banyan Voice Works
Texting doesn’t always cut it. Banyan Voice enables clinicians to place calls while working in their mobile EHR—without workflow disruption.
Privacy-First Calling for Secure, Seamless Communication
Protect clinician privacy while enabling fast, reliable collaboration. Banyan Voice’s Privacy-First Calling Bundle ensures personal phone numbers remain masked during internal and external calls—ideal for BYOD users such as physicians.
Built for healthcare, this innovation combines privacy safeguards with deep clinical integrations to keep care teams connected without compromising security or workflow efficiency.
Key advantages
- Number Masking: Protects clinicians by replacing personal numbers with masked identifiers within the Banyan directory.
- Custom Caller ID: Ability to display a designated facility or department number when a user makes a phone call—preserving privacy while maintaining professional communication.
- Virtual Number: Enables staff to call colleagues from personal devices through Banyan Voice without exposing their phone numbers. Recipients see the caller’s name and secure Banyan number.
Why Banyan Voice?
- Seamless calling within EHR workflows including Epic®
- Leverage your existing infrastructure with direct connection to existing telephony
infrastructure or other cost-effective alternatives or secure VoIP options. - Easily find and call all users, contacts, and dynamic roles across the enterprise with a
single, unified directory. - Assurance that calls and notifications aren’t missed or delayed by leveraging Apple’s® Local Push Connectivity API and Banyan Continuity Services.
- Reliable VoIP calling.
