The era of the COVID-19 pandemic began to expose the unsurmountable struggles nurses must face every single day. Challenges nurses navigate on the daily have proven arduous, leading to feelings of burnout, and eventually turnover. Turnover escalates to shortages, with lasting effects on patient safety. How can a health system support their nurses during this time of adversity? Read on to explore the methods in which a facility can maximize nurse time while removing obstacles to patient care.
1. Give nurses the necessary tools to return time to patient care
At any given moment, nurses are tasked with assessing the situation at hand, coordinating care resources, and delivering the care. Hunting and gathering for necessary resources create workflow bottlenecks, leading to burnout and frustration. Watch this presentation to learn actionable takeaways from HCA Healthcare CNIO, Annabaker Garber, RN, PhD, and Mobile Heartbeat COO, Mike Detjen as they discuss how clinical collaboration tools can return time to patient care by reducing frustration, decreasing hunting and gathering and expediting onboarding.
2. Reach the right nurse, in the right context
Nurse call systems are universal in healthcare, and for good reason: they notify clinical staff to critical needs. Health systems are moving away from traditional call bells. Instead, many send nurse call alerts directly to the appropriate nurse’s smartphone. This approach reduces alarm fatigue and removes communication bottlenecks. The article explains how Mobile Heartbeat’s Technical Solutions Team builds reliable connections between its CC&C platform and a facility’s wider technology ecosystem.
3. Make technology work seamlessly for the clinician
The coronavirus pandemic highlighted the need to use resources, staff, and time more efficiently. It also created communication challenges and increased cognitive overload. Poor communication in acute-care settings contributes to medical errors. Fortunately, healthcare interoperability has improved significantly in recent years. Check out this article to read how Amy H. Ricords, MEd, BSN, RN, NPD-BC and Chief Nursing Officer for Peak Outcomes explains how connecting your nurse call system to a robust clinical communication and collaboration platform is a total game-changer for your facility.
4. Advanced alerting solutions should evolve with nurses’ needs
Read this article to learn the importance of facilitating seamless integrations and workflows between different healthcare technologies, as explained by Senior Product Manager Emily Zhu. Optimal interfacing is not as common in the clinical space, and this added strain can negatively affect patients receiving care. Vendors must work together to create seamless pathways for advancing care to empower their clinicians, reduce burnout and alarm fatigue. Read on to understand how Mobile Heartbeat has conquered integration challenges through partnership with GE Healthcare and Ascom.
5. Healthcare organizations must prioritize cross-departmental collaboration
Healthcare organizations cannot afford to disregard cross-departmental collaboration when there are so many factors at stake affecting the patient receiving care. In this article, discover how every department in the facility, like radiology and labs, as well as operational departments such as housekeeping, and pharmacy can all benefit from a direct method of collaboration with clinical staff to organize the care plan and communicate with the patient, as Mobile Heartbeat COO Mike Detjen dives into Metcalfe’s Law: the phenomenon that the value of a communication network grows exponentially with the addition of each new user.
6. Support communication across disciplines: Magnet Recognition®
When a facility pursues a Magnet Recognition®, it’s no easy feat. Creating the right Magnet story incorporates better tools, processes and system-wide enhancements that streamline operations and improve patient outcomes. Read this article to learn exactly why MH-CURE has appeared in many hospitals’ Magnet stories: from enabling communication across disciplines as an enterprise-wide CC&C solution, to improving HCAHPS scores, staff satisfaction, and other outcome measures.
For more information, download our free one-pager to discover how our platform, MH-CURE, simplifies communication for nurses by allowing them to easily find the right care team member they’re looking for, providing real-time staff availability, and delivering patient-centric alerts right to their phone.
