Connecting with our Customers: Portsmouth Regional Hospital

I recently spent four days at Portsmouth Regional Hospital (PRH) as part of the PatientKeeper IT Healthcare Connection. IT Healthcare Connection is an amazing program that gives our Mobile Heartbeat team the opportunity to learn about each care area of the hospital and spend time with the PRH team members. #PortsmouthProud What a great kick […]

Clinical Communications & Collaboration Go-Live: Advice from the Field

Mobile Heartbeat’s MH-CURE (Clinical Urgent REsponse) secure smartphone application transforms clinical care team communication and clinical workflows. How the platform gets installed is the critical first step. Today I’m going to share with you Mobile Heartbeat’s Go-Live process. What is a Go-Live? Merriam-Webster’s definition for Go-Live is, “to begin operating or to become available for […]

Connecting with our Customers: Portsmouth Regional Hospital

I recently spent four days shadowing care teams at Portsmouth Regional Hospital, a 209-bed acute care hospital located in Portsmouth, NH. During that time, department managers guided me as I observed the clinical workflows across the hospital.  It was a valuable opportunity to engage with our customers and view first-hand their daily routines and pain […]

What Does Your Vision (Board) Look Like?

My wife and her sister were talking about their careers and futures, and both decided to build a “Vision Board” – something I wasn’t previously familiar with, nor thought I could do (ever since my preschool days, I’ve struggled with scissors and glue. But I’ll save that story for another blog). Once I learned exactly […]