Professional Services
Our Experts Will Guide You to Enhanced Mobility
At Mobile Heartbeat, it is our mission to empower care teams—and the operational professionals that support them—through mobile communications. We believe that when everyone within a hospital has the ability to communicate directly through a single system, incredible things can happen.
With hundreds of successful go-lives and upgrades to inform our proven Enterprise Adoption Playbook, our professional services team has the clinical, operational and technical know-how to deploy your mobility initiative the right way.
Technical Discovery
Every organization is unique—our Technical Solutions Engineers will assess your existing technology environment to develop a technical implementation plan that aligns with and supports your technology strategy
MH-CURE is interoperable with most leading vendors in the healthcare technology industry, and we are always adding new integration partners at the request of our customers
Clinical Workflow Review
Our Implementation Consultants will provide a tried-and-true communication workflow assessment that identifies critical areas to address and make recommendations tailored to your organization
Project Managers will develop a clinical implementation plan, including key benchmarking metrics, to support adoption and maximize value
Integration & Configuration
We certify our integration partnerships so that every technology integration will be fully operable and reliable
Configure users by role, unit and even facility for total control over permissions and workflows
24/7, Hands-On Support, Training & Education
We provide training and support resources, both remotely and in person, for admin and user education to maximize adoption
Our 24/7 hotline and your dedicated Support Specialist are always available to troubleshoot and provide solutions for go-lives and beyond
Analytics & Optimization
All activity within the MH-CURE platform is fully reportable. Our team of experts has the knowledge to turn this data into recommendations and insights to maximize value
We can evaluate existing communication and workflow data to recommend optimization strategies and techniques that can streamline operations at your organization
Your Guide to Enterprise Adoption
Our guides to implementing clinical communication and collaboration technology are inspired by the Enterprise Adoption Playbook we’ve developed over hundreds of installations.
