Charlotte Hungerford Hospital Case Study

 

Learn how Charlotte Hungerford Hospital experienced dramatic improvements in clinical communication using Mobile Heartbeat smartphone technology, leading to improved patient care.

 

Highlights include:

  • The impact of noise levels in hospital environments on patient satisfaction and HCAHPS scores.
  • How Mobile Heartbeat’s MH-CURE® smartphone solution was implemented in the medical-surgical units and emergency department to streamline and accelerate clinical communication.
  • Results: nearly 50 percent reduction in ambient noise levels and reduction of more than 1,500 steps per shift—improving patient satisfaction, and staff responsiveness and efficiency.