Charlotte Hungerford Hospital

  • Charlotte Hungerford Hospital Using Smartphone Technology to Improve Patient Care

Learn how Charlotte Hungerford Hospital experienced dramatic improvements in clinical communication using Mobile Heartbeat smartphone technology, leading to improved patient care. Highlights include:

  • The impact of noise levels in hospital environments on patient satisfaction and HCAHPS scores.
  • How Mobile Heartbeat’s MH-CURE™ smartphone solution was implemented in the medical-surgical units and emergency department to streamline and accelerate clinical communication.
  • Results: nearly 50% reduction in ambient noise levels and reduction of more than 1,500 steps per shift—improving patient satisfaction, and staff responsiveness and efficiency.