Torrance Memorial Medical Center Selects Mobile Heartbeat’s MH-CURE Clinical Communications and Collaboration Mobile Platform
MH-CURE unifies secure text, voice and EHRs, improving workflow and patient care
WALTHAM, Mass. — June 13, 2017 —Mobile HeartbeatTM, a leading provider of healthcare enterprise solutions that improve clinical workflow and team communication, today announced that Torrance Memorial Medical Center in Torrance, California, has selected the MH-CURETM (Clinical Urgent REsponse) secure smartphone application as its clinical communications platform. The platform provides Torrance Memorial a unified communications system delivering improved secure text and voice communication and integration with its Cerner electronic medical records (EMR) system, and West-Com nurse call system.
“We selected MH-CURE because we were looking for advanced functionality, such as integrated voice and text, the ability to upload patient photos and data to EMRs, and the opportunity to consolidate other technologies such as paging to create an enterprise-level communications platform,” said Bernadette Reid, CIO at Torrance Memorial Medical Center. “We also required a highly reliable communications system with which we no longer experienced the dropped calls that were common with our previous system. With MH-CURE, we can communicate seamlessly from building to building, while experiencing tremendous ease of use, such as fast and easy logins.”
Torrance Memorial is rolling out MH-CURE to over 2700 clinical staff members across all departments, particularly its rapid response teams. The hospital is replacing all old phones and most pagers with more than 1000 shared MH-CURE-enabled smartphones.
MH-CURE’s real-time clinical team directory connects all members of a patient’s care team enabling patient-specific workflows and enhanced caregiver collaboration. The Dynamic Care Team directory enables clinicians to quickly identify and contact team members directly, instead of having to search for an extension which is time consuming and inefficient.
“The clinical team directory is highly functional, providing the ability to easily locate specific team members and save contacts and phone numbers,” said Reid. “You can assign clinical staff members to the role they serve on a patient’s care team and easily contact the person in a particular role without having to first find out who they are and search for them. You can just look up the patient, find the care team and then call them immediately. Our clinicians love the directory because it helps expedite their calls and has streamlined communications significantly.”
“We are pleased to partner with Torrance Medical and look forward to helping them improve workflow and communication among care teams across all departments in the hospital,” said Ron Remy, CEO of Mobile Heartbeat. “With Mobile Heartbeat’s MH-CURE mobile platform, clinicians at Torrance Medical will now have accelerated access to care team members and patient information, expediting communications, resulting in improved patient care.”
MH-CURE provides unified Clinical Communication and Collaboration capabilities including secure texting, Voice over WiFi, paging, broadcasting, alert integration, and other clinical system integration in a single application, enabling care teams across the enterprise to use one device/one application for all their communications and collaboration needs. MH-CURE also incorporates patient information and real-time, patient-specific care team information, improving workflow.
White Paper – “Key Considerations for Implementing Smartphone Technology in a Hospital Environment”
Mobile Heartbeat CURE Overview Video
About Torrance Memorial Medical Center
Founded in 1925 by Jared Sydney and Helena Childs Torrance, Torrance Memorial Medical Center is a locally governed, 446-bed, nonprofit medical center established to provide quality healthcare services, predominantly to the residents of the South Bay, Peninsula and Harbor communities. Torrance Memorial seeks to offer the most current and effective medical technologies rendered in a compassionate, caring manner. In 2012, it joined the ranks of the top hospitals in the nation by earning coveted Magnet® recognition from the American Nurses Credentialing Center, which recognizes nursing excellence. Torrance Memorial has also been ranked as one of the best hospitals for 2016-17 in California and the Los Angeles metro area for the fifth year straight by U.S. News & World Report, placing the hospital 21st in the state and 11th in the region. The report recognized Torrance Memorial for providing high performing and quality care in the following areas: abdominal aortic aneurysm repair, congestive heart failure, colon, chronic obstructive pulmonary disease, hip replacement, knee replacement and lung. For more information, please visit: www.TorranceMemorial.org.
About Mobile Heartbeat
Mobile Heartbeat™ is a leading provider of clinical communications and collaboration solutions that use smartphones to improve clinical workflow and provide secure team communications, delivering better patient care at a lower cost. Mobile Heartbeat integrates high-quality voice and secure messaging with patient-specific medical records, lab results, nurse call, notifications, and more in a single, intuitive application. Based upon its Clinical Urgent REsponse (CURE) technology, Mobile Heartbeat provides a real-time clinical team directory that efficiently connects all members of a patient’s care team inside and outside the hospital as well as across multiple facilities. Eliminating the need for multiple devices, searching for caregivers and hunting for lab data, Mobile Heartbeat provides a highly efficient, patient-specific, clinical team communication and collaboration solution. For more information, visit mobilehb.wpengine.com.
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