Providers Evolve their Messaging Strategies to Boost Clinician Communication
Today at NYP, 20,000 nurses, residents, physicians, social workers and transport employees use MH-CURE, texting each other 12 to 14 million times per year.
HealthTech: Providers Evolve their Messaging Strategies to Boost Clinician Communication
A secure communication platform has proved to be the panacea to NewYork-Presbyterian’s upgrading problem. At the same time, it’s also helped streamline and speed communications between the organization’s employees.
The health system spent 10 years investing in wireless and cellular systems using “six to eight communication applications, including an in-house paging system and Wi-Fi phones,” says Vice President and CTO Leo Bodden. The problem, he says, was upgrading devices and applications that were both hardware- and software-dependent.