By nature, clinical communication is critically important. Clinicians, and even operational staff like EVS, frequently need to communicate quickly and effectively. To this end, many hospitals think a simple wireless phone can meet their needs. Unfortunately, these devices can be cumbersome and unreliable, and they don’t allow users to do everything they need to do.
Users need to be able to reach any number of people, sometimes just one physician, sometimes the whole patient care team, and sometimes an entire unit. Occasionally, perhaps more often than you’d think, users need to contact someone whose name and phone number they don’t even know.
That’s why it’s important to equip clinicians with a mobile platform that enables and enhances communication and collaboration across the entire health enterprise. Smartphones enable clinicians to receive information directly to their devices. Add to that a mobile platform with a robust integration ecosystem, one that allows user to seamlessly move between previously siloed applications, and your clinical staff will see immense improvements in their time management and ease of communication.
Freeman Health System saw the need for a tool like this. Their IT team, seasoned in co-development projects with other technology partners, recognized the potential to leverage Mobile Heartbeat’s extensive interoperability program. When they went live with MH-CURE in seven units last February, they customized the platform with InterApp Launch Points. These launch points enabled users to use one platform to receive all of their necessary information, rather than having to move between several fragmented apps.
This unified solution has staff excited about improved time management and ease of communication across units and facilities. For a deeper dive into the process of developing a mobility strategy around MH-CURE, download the case study here.