If you read HCA’s blog, HCA Today, or its quarterly magazine, you, then you might have caught the May 8th blog and Spring issue article entitled, “Hold the Phone.” The article is about iMobile, the successful new smartphone program HCA is implementing, which we are proud to say includes Mobile Heartbeat’s MH-CURE® clinical smartphone application. MH-CURE was chosen from among 20 contenders to become the clinical communications smartphone platform for HCA’s 179 hospitals, the rollout being done in phases.
HCA asked its clinical community what they wanted from a secure messaging smartphone platform and the response was that they needed to be able to communicate about many different aspects of patient care, not just have text messaging.
“We got to work on a solution that would include requests for nurse call-bell integration, lab values, an ability to broadcast to multiple devices, and more,” said a representative at HCA. MH-CURE has responded to all their needs by providing secure access to ALL clinical communications, pertinent patient information and lab data, along with staff assignment and dynamic role capabilities, as well as HIPAA-compliant texting.
iPhones with MH-CURE were first rolled out to TriStar Southern Hills Medical Center in Nashville last summer. The article reports that, “After receiving overwhelmingly positive feedback from clinicians and physicians, the devices are also live now at several other facilities” with HCA.
MH-CURE adoption was easy, and, as Chris Staigl, Chief Nursing Officer at TriStar Southern Hills, pointed out, “The transition time was nil. Now everybody’s getting a lot more done, and this is just the tip of the iceberg.”
One of their physicians, Dr. Tracy Osborne, likes the ability to communicate directly with nurses and other clinicians at the hospital. “This is much more fluid, because I am in immediate contact with that person,” she said. “Being able to see labs is wonderful. I’m able to move quicker in terms of patient care.”
Perhaps the most glowing statement in the article regarding their MH-CURE implementation was in this quote from an HCA representative: “The communication is phenomenal when it comes to patient throughput. And because the system is being used by physicians, pharmacy techs, and almost everyone in the hospital, it’s improving efficiency between departments and also increasing patient satisfaction because people are getting better, quicker care.”
To find out more about HCA’s success with MH-CURE and its iMobile project, check out the full article.