Transform the patient experience
In a value-based care environment, patient satisfaction is a priority. You need to create environments that are responsive to the needs of patients and families—including the need to reduce stress. Easier said than done. Clinical communications are interrupt-driven and emergent by nature, making it difficult to create a calm, patient-friendly environment.
By providing rapid, role-based directed messaging among care team members, Mobile Heartbeat solutions:
- Eliminate unnecessary overhead pages, audible alerts and ringing phones, creating a more serene environment.
- Accelerate clinical response times to patient calls and care team requests.
- Help drive patient satisfaction and improved HCAHPS scores.